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Being a good mystery shopper isn’t hard, but they are not very common. Being a good mystery shopper means being dependable, following directions and paying attention to details. It’s these people who we can rely on again and again that become our go-to shoppers.
A new mystery shopper is going to have to pay their dues and show that they can competently and professionally complete their assignments. You’re not going to jump into your first assignment, and start getting cruises, hotel stays, or other choice assignments from the beginning. You are not going to get a lot of high paying assignments to start with, like video shopping assignments. You will have to get your feet wet first and that doesn’t mean at some swank resort.
Unfortunately, becoming a good mystery shopper means starting out at the bottom. We give all new mystery shoppers the small assignments, partly because they’re the ones we get the most, but also because we need to learn who is dependable, and who is likely to bail. And we certainly don’t want to give the high paying, important jobs to someone who is going to bail.
A good mystery shopper is also going to be aware of the fact that the materials they put together, possibly including photographs or video footage that must be sent along to the client. We see really odd things sometimes.
Someone we sent on a pizza shop sent us a photograph of the pizza, but the photo looked like it had been taken at a mausoleum. We didn’t send that to the client, which meant we weren’t able to use that shop. Common sense and professionalism is important in being a good mystery shopper, and it doesn’t pay to be funny or cute.
Proven and experienced mystery shoppers can really earn a spot as a “go to” person for the better assignments. Not only better assignments, but better pay rates too. The nature of some assignments is that they just absolutely have to go to the proven, dependable, trustworthy shoppers. Someone really does have to build up a reputation for doing excellent work to get those.
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