Customer service should be at the top of any CMO’s priority list, making sure the customers are satisfied with their experience, and be willing to listen to them for future feedback. And the post on today’s Marketing Tech Blog from Douglas Karr illustrates this point perfectly. (Disclosure:
Read more →Medical providers have a lot of competition these days. Gone are the days of one hospital for one city. And hospitals aren’t just competing against one another; in some case, they also have to contend with immediate care centers and sometimes even the clinics that have popped
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