By Eric Flack, WAVE3.com view at its original source SELLERSBURG, IN (WAVE) - Some see it as an easy way to make a little extra money on their own time. But the popularity of mystery shopping has led to an explosion of scams. And some are costing local families
Read more →A mystery shopper report can be a great asset to a company, and for many people, it is a great way to work from home and still earn money. However, before you decide to sign up as a mystery shopper, make sure you have these four traits
Read more →Customer experience management can be directly linked to how the employees understand and view their workplace. It’s easy to understand that if the employees are unhappy, their performance will be subpar, thus giving the customer a less-than-stellar experience. Customer experience management, therefore, must include management of the
Read more →Mystery shopping is a great way to explore how well a medical practice or doctor’s office is really doing when it comes to customer service. Visiting the doctor or other medical practice office can be time consuming, and not many people are exactly thrilled to be going
Read more →If you receive a large check (or any check) from Measure Consumer Perspectives, run – because it’s not us. We didn’t send it to you. A scammer is using our company’s name and attempting to get you to wire transfer money to individuals under the auspices of
Read more →Customer Experience Management is crucial in order to turn first-time customers into repeat customers, and even loyal fans. When a customer’s experience is poor or marked with mistakes and poor quality, he or she is less likely to recommend the business to his or her friends –
Read more →A mystery shopper has many responsibilities. Many people may think that this job is a cushy type of job, where they can stay at home, work on the computer for an hour, place a few calls, and have the rest of the day off. This is not
Read more →A mystery shopper is a good choice for anyone considering a part-time job or searching for a job that has a lot of flexibility. Mystery shoppers are secret evaluators who observe a company’s products and service, and report those findings back to a mystery shopping firm, like
Read more →Customer experience management, customer service, customer retention. Call it what you want, it’s becoming more and more important as customers are finding they have different choices when it comes to the companies they deal with. Last May, Nelson Pascua published an article on ReadWriteWeb that talked about
Read more →People think mystery shopping is usually reserved for restaurants, clothing stores, and the occasional cell phone store or doctor’s office. But they don’t always think about how it can help their auto service center. As a service center manager, you know how hard it is to keep
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